Frequently Asked Questions
Everything you need to know about your Maxton Design shopping experience.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with measurements in both inches and centimeters. We recommend measuring a similar garment you own to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Maxton Design is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we aim for 100% sustainability by 2025.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.